Shipping policy

SHIPMENT PROCESSING TIME

Some components of the bag need assembly. Please allow 2 weeks assembly time before shipment.

SHIPMENT TO P.O. BOXES OR APO/FPO ADDRESSES AND INTERNATIONAL

Ann Gaylord Bags ships to addresses within the U.S only. We do not currently ship to U.S. Territories, and APO/FPO/DPO and international addresses.

SHIPMENT CONFIRMATION & ORDER TRACKING

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

DAMAGES

Ann Gaylord Bags is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.