Shipping Policy

SHIPMENT PROCESSING TIME

Some components of the bag need assembly. Please allow 2 weeks assembly time before shipment. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

SHIPMENT TO P.O. BOXES OR APO/FPO ADDRESSES

Ann Gaylord Bags ships to addresses within the U.S only.

We do not ship to U.S. Territories, and APO/FPO/DPO addresses.

SHIPMENT CONFIRMATION & ORDER TRACKING

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

CUSTOMS, DUTIES AND TAXES

Ann Gaylord Bags is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

DAMAGES

Ann Gaylord Bags is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

INTERNATIONAL SHIPPING POLICY

We currently do not ship outside the U.S