Refund policy

We get it, things don't always work out. We're here to help get it right.

Merchandise eligible for return must be unused, unworn, and in good condition with original hangtags and packaging attached and must be returned within 14 days. For any reason you feel you have received a defective style, we will accept any imperfect items for a full refund or exchange. Please contact us at 443-219-2006 or submit a return inquiry at ann@anngaylordbags.com.